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    Fulfillment Policy

    Welcome to GA4 Sidekick, where we specialize in GA4 audits and consulting services to help businesses optimize their data strategies. Below, you will find detailed information about our fulfillment policies, ensuring transparency and clarity for all customers.

    1. Description of Services

    GA4 Sidekick offers the following services:

    • Automated GA4 Audits: Comprehensive audits of your GA4 implementation, providing detailed reports on configuration, data accuracy, and actionable recommendations.
    • GA4 Consulting Services: Personalized consulting sessions to address your specific analytics needs, including implementation guidance, troubleshooting, and advanced strategies.

    2. Purchase Currency

    All prices listed on our website are in United States Dollars (USD). Currency will be explicitly noted in all transactions to ensure clarity.

    3. Customer Service Contact Information

    We are committed to providing excellent customer service. If you have any questions or concerns, please reach out to us using the following methods:

    Email: support@ga4sidekick.com

    4. Refund Policy

    Our refund policy is as follows:

    • Refunds for automated audits can be requested within 14 days of purchase if you believe the report is inaccurate or does not meet the promised standards.
    • Refunds for consulting services are only available if the service has not yet been delivered. Once a session has taken place, refunds cannot be issued.

    To request a refund, contact us at support@ga4sidekick.com with your order details.

    5. Cancellation Policy

    • Appointments for consulting sessions can be canceled or rescheduled up to 24 hours in advance.
    • Late cancellations (less than 24 hours) or no-shows are non-refundable.
    • Subscription-based services can be canceled at any time through your account settings. Cancellations will take effect at the end of the current billing period.

    6. Legal or Export Restrictions

    Our services are available globally. However, it is the customer's responsibility to ensure compliance with local laws and regulations regarding data analytics and software usage.

    7. Privacy Policy

    Your privacy is important to us. Please review our full Privacy Policy for details on how we collect, use, and protect your personal information.

    8. Terms of Promotions

    Promotions, discounts, or free trial offers are subject to the following conditions:

    • Promotions are valid only for the specified duration and cannot be combined with other offers.
    • Trial offers are available to new customers only.

    Full terms and conditions for promotions can be found at [link_to_promotions_terms].

    9. Website and Payment Security

    GA4 Sidekick takes security seriously. Here are the measures we have in place:

    • Our website uses HTTPS to secure all data transmissions.
    • Payments are processed securely and comply with PCI DSS (Payment Card Industry Data Security Standard).
    • We do not store your payment details; all transactions are handled through Stripe, a trusted payment processor.

    10. Accepted Payment Methods

    We accept the following payment methods:

    • Visa
    • Mastercard
    • American Express
    • Discover
    • PayPal

    The logos of these payment methods are displayed at checkout to minimize friction in the purchasing process.

    For additional questions or concerns, feel free to contact us through any of the provided channels. Thank you for choosing GA4 Sidekick!